Help
Help and FAQ
ParcelClear documents a consistent foreign-ownership inquiry. It does not decide a transaction.
What ParcelClear produces
A due diligence record for a file: the questionnaire answers, the control-person tree, an OFAC screen, a versioned rule evaluation, a hashed PDF evidence pack, and an append-only audit log.
- Questionnaire
- Facts the party attests, stored on the file.
- Control-person tree
- Owners, officers, trustees, and beneficiaries recorded under a buyer entity or trust.
- OFAC screen
- Each party and alias against the SDN and Consolidated lists, with list version ids.
- Rule evaluation
- CLEAR, HOLD, or REPORT under a named rule set version.
- Hashed PDF
- The evidence pack plus a public verify page for its SHA-256.
What it does not do
- Verify identity.
- Run a criminal, credit, or eviction search.
- Decide whether anyone may buy.
- Give legal advice.
Results explained
CLEAR: no rule triggered and no open OFAC hit. HOLD: a fact is missing, a list is older than 7 days, or an OFAC hit is pending review. REPORT: a reviewer marked an OFAC hit as a true match. These are ParcelClear's documentation outcomes, not a legal determination.
OFAC lists
- Sources
- OFAC SDN and Consolidated lists from the U.S. Treasury.
- Ingest
- Every 6 hours. Each file records the list version ids used at screen time.
- Staleness
- Lists older than 7 days at screen time produce HOLD.
Dispositions
- True match
- The list entry is this party. Owners and reviewers may record this.
- False positive
- Name similarity only. Owners and reviewers may record this.
- Escalate
- Needs a second reviewer. Owners and reviewers may record this.
- Reason
- Required, written to the audit log, and permanent on the hit.
Evidence pack and verification
Finalizing a file renders a PDF, stores its SHA-256, and publishes /verify/{id}. A title company or underwriter hashes the PDF in hand and compares it to the value on that page. A match confirms the document has not changed since ParcelClear generated it. The verify page has no party names.
Billing
- Texas SB 17 Due Diligence Record
- $79 per finalized file.
- Refunds
- Fourteen days on an unused record. A record is not refundable once an evidence pack has been generated. See refunds and cancellation.
FAQ
- Does a CLEAR result mean the buyer is allowed to purchase?
- No. It means no rule in the recorded rule version triggered and no OFAC hit is open. The decision belongs to the licensed professional and their underwriter.
- Does ParcelClear check immigration status?
- No. It records what the party attests.
- Which countries are "designated"?
- The rule set carries the list as data with a version. The current version is named on every file. Verify against the Texas Governor's current designation before relying on it.
- How current are the OFAC lists?
- Ingested every 6 hours. A file screened against a list older than 7 days holds.
- Can I edit a finalized file?
- No. Open a new file. The old record stays.
- Who can see my files?
- Only members of your organization. Row-level security enforces this in the database.
- Is the evidence pack admissible?
- ParcelClear cannot answer that. It provides a hashed, timestamped record with named list and rule versions. Ask counsel.
- Which states does ParcelClear cover?
- Texas, under SB 17. That is the only rule set the product runs, and no other state is covered today.
- Do you store the property address?
- Optional. When supplied it is stored on your organization's row and reachable only through row level security. It sits on encrypted storage like every other column, and ParcelClear does not apply separate field-level encryption to it. Leave it blank if your office would rather not store it.
- How do I get a refund?
- Ask within 14 days of purchase for an unused record credit. A record is not refundable once an evidence pack has been generated. The full policy is on the refunds and cancellation page.
- Why does an entity buyer always come back HOLD?
- Because the rule set will not decide that an entity is outside SB 17. Neither the statute nor the proposed Chapter 67 rules say when a company is clear, so PP-ENT-REVIEW routes every entity and trust buyer to a person. The record still gives you the control-person tree, the OFAC screen with its list date, the rule version and the hash. The determination is yours and your underwriter's. An individual buyer can return NO RULE TRIGGERED.
- What does Watch do?
- After each OFAC ingest, Watch re-screens the parties on every finalized record in your organization against the newest SDN and Consolidated lists. If a party gets a potential match that no earlier screen of that party produced, your owners and reviewers get one email. The email carries the record id, the number of potential matches, a link to the file, and the list date. It carries no party name and no address. Watch adds screens to a record; it never changes an issued evidence pack or the result the record was finalized with. If the lists are stale or a screen errors, Watch emails to say it did not complete rather than going quiet.
Contact
https://www.parcelclear.com